Shipping policy

Processing time

    • Orders usually ship within 5 business days unless there are circumstances that may cause a delay.  In which case, I will contact you about the shipping date
    • Custom orders will take up to 4 weeks to complete and may require sourcing of materials.  If circumstances require longer, I will contact you about your order.

International Orders

    • Orders shipped internationally will be tracked and tracking information provide once shipped.  Purchaser is responsible for a custom duties and taxes.

Packaging

    • Each order is packaged in an Ellis Cole Jewelry box.