Refund policy

Refunds and Exchanges

We will accept returns if notified with in 3 days of delivery and the item(s) must be returned within 14 days of delivery. 

Returns cannot be accepted for customized items unless the item was damaged in shipping.

Orders may be cancelled with in 24 hours.  Please contact us via email at elliscolejewelry@outlook.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.